{"id":95,"date":"2026-05-13T22:10:18","date_gmt":"2026-05-13T22:10:18","guid":{"rendered":"https:\/\/divepluss.cat\/?page_id=95"},"modified":"2026-05-14T14:51:25","modified_gmt":"2026-05-14T14:51:25","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/divepluss.cat\/ca\/reembolso_devoluciones\/","title":{"rendered":"Pol\u00edtica de devolucions i reembolsos"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><b>This is a sample page.<\/b><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Visi\u00f3 general<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">La nostra pol\u00edtica de devolucions i reemborsaments t\u00e9 una durada de 30 dies. Si han passat 30 dies des de la teva compra, no podrem oferir-te un reemborsament complet ni un canvi.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per poder optar a una devoluci\u00f3, l\u2019article ha d\u2019estar sense utilitzar, en les mateixes condicions en qu\u00e8 el vas rebre i amb l\u2019embalatge original.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Alguns tipus de productes no es poden retornar. Els productes peribles, com ara aliments, flors, diaris o revistes, no es poden retornar. Tampoc acceptem devolucions de productes \u00edntims o sanitaris, materials perillosos o l\u00edquids i gasos inflamables.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">Articles no retornables addicionals<\/h3>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Targetes regal i regals de productes<\/li>\n\n\n\n<li class=\"ext-animate--on\">Productes oberts, desprecintats o parcialment consumits<\/li>\n\n\n\n<li class=\"ext-animate--on\">Productes en perfecte estat<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per completar la devoluci\u00f3, necessitem un rebut o comprovant de compra.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si us plau, no envi\u00efs la compra directament al fabricant.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">Situacions en qu\u00e8 nom\u00e9s es concedeixen reemborsaments parcials<\/h3>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Productes amb l\u2019embalatge exterior lleugerament danyat, per\u00f2 amb el contingut intacte <\/li>\n\n\n\n<li class=\"ext-animate--on\">Productes retornats sense algun element promocional incl\u00f2s en la comanda <\/li>\n\n\n\n<li class=\"ext-animate--on\">Articles que no es trobin en el seu estat original per causes no atribu\u00efbles a nosaltres <\/li>\n\n\n\n<li class=\"ext-animate--on\">Productes retornats m\u00e9s de 30 dies despr\u00e9s del lliurament<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">Reemborsaments<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Un cop rebem i inspeccionem la devoluci\u00f3, t\u2019enviarem un correu electr\u00f2nic per confirmar-ne la recepci\u00f3. Tamb\u00e9 t\u2019informarem de l\u2019aprovaci\u00f3 o denegaci\u00f3 del reemborsament.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si s\u2019aprova, el reemborsament es processar\u00e0 autom\u00e0ticament i s\u2019abonar\u00e0 al m\u00e8tode de pagament original en un termini de diversos dies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">Reemborsaments tardans o no rebuts<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si encara no has rebut el reemborsament:<\/p>\n\n\n\n<ol class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Revisa de nou el teu compte bancari.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Contacta amb l\u2019empresa de la teva targeta de cr\u00e8dit.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Contacta amb el teu banc.<\/li>\n<\/ol>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si despr\u00e9s de seguir aquests passos encara no has rebut el reemborsament, contacta amb nosaltres a: <strong>{adre\u00e7a de correu electr\u00f2nic}<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">Articles en oferta<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nom\u00e9s es poden reemborsar els articles a preu regular. Els articles en oferta no s\u00f3n reemborsables.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">Canvis<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nom\u00e9s substitu\u00efm articles si s\u00f3n defectuosos o arriben danyats. Si necessites canviar-lo pel mateix producte, envia\u2019ns un correu a divepluss@gmail.cat i envia l\u2019article a: XXXX tarragona.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">Regals<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si l\u2019article es va marcar com a regal i es va enviar directament a tu, rebr\u00e0s un cr\u00e8dit regal pel valor de la devoluci\u00f3. Un cop rebem el producte retornat, t\u2019enviarem un val regal.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si l\u2019article no es va marcar com a regal, o el comprador va rebre el producte per lliurar-te\u2019l posteriorment, el reemborsament s\u2019efectuar\u00e0 al comprador original.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">Enviament de devolucions<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per retornar un producte, envia\u2019l a: XXXX tarragona.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les despeses d\u2019enviament de la devoluci\u00f3 aniran a c\u00e0rrec del client i no s\u00f3n reemborsables. Si s\u2019aprova un reemborsament, el cost de l\u2019enviament de retorn es descomptar\u00e0 de l\u2019import retornat.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si retornes articles de valor elevat, et recomanem utilitzar un servei d\u2019enviament amb seguiment o contractar una asseguran\u00e7a. No podem garantir la recepci\u00f3 del producte retornat.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">Necessites ajuda?<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per a qualsevol consulta relacionada amb devolucions i reemborsaments, contacta amb nosaltres a: divepluss@info.cat<\/p>","protected":false},"excerpt":{"rendered":"<p>This is a sample page. Visi\u00f3 general La nostra pol\u00edtica de devolucions i reemborsaments t\u00e9 una durada de 30 dies. Si han passat 30 dies des de la teva compra, no podrem oferir-te un reemborsament complet ni un canvi. Per poder optar a una devoluci\u00f3, l\u2019article ha d\u2019estar sense utilitzar, en les mateixes condicions en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"footnotes":""},"class_list":["post-95","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/divepluss.cat\/ca\/wp-json\/wp\/v2\/pages\/95","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/divepluss.cat\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/divepluss.cat\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/divepluss.cat\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/divepluss.cat\/ca\/wp-json\/wp\/v2\/comments?post=95"}],"version-history":[{"count":2,"href":"https:\/\/divepluss.cat\/ca\/wp-json\/wp\/v2\/pages\/95\/revisions"}],"predecessor-version":[{"id":222,"href":"https:\/\/divepluss.cat\/ca\/wp-json\/wp\/v2\/pages\/95\/revisions\/222"}],"wp:attachment":[{"href":"https:\/\/divepluss.cat\/ca\/wp-json\/wp\/v2\/media?parent=95"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}